Servicing Digital℠
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- Transform the customer experience
- Engage customers continuously
- Build deeper customer connections
- Connect customers with key information 24/7
Servicing Digital℠, Black Knight’s innovative, customer-centric solution, is designed to help servicers improve retention and more easily establish continuous customer engagement. Integrated with the MSP® loan servicing system, the solution provides your customers with fast, simple and seamless access to their loan and home-related information – anytime, anywhere.
- Overview
- Features
- What’s Included
About Servicing Digital
Offered as a native app or responsive web design, the Black Knight Servicing Digital solution is a white-labeled application that can be configured to support your brand. Consumers can use the solution to make loan payments, explore “what if” scenarios around payment and refinance options and receive notifications about their loans. The application is easy to use, and it delivers the insight customers need regarding their loan at the exact moment they want it.
By giving your customers ongoing, detailed information about their loans and homes, and the tools to manage housing wealth, Servicing Digital can help you stay connected to them – increasing growth and retention opportunities.
View Information and More
Customers can easily see loan information, make payments and more.
Understand and Grow Equity
Data helps customers visualize their home’s equity and understand how they can grow it.
Access Relevant Dashboards
Intuitive and interactive dashboards give customers easy access to the information they want.
Maintain Brand Attributes
Servicers can white-label the application to adhere to brand guidelines.
Choose Your Design
Servicers can offer the solution as a native app, responsive web design or both.
Educate Customers
Customers can access information about their home and neighborhood based on Black Knight’s public records data and AVMs.
Products and Services Included When You Purchase Servicing Digital
McDash®
Market-leading repository of servicer-contributed, loan-level data is the deepest and broadest in the industry.
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社区人口统计数据
Access information about neighborhoods, develop targeted marketing lists and perform trending research.
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Public Records Data
Comprehensive, nationwide public records data from over 3,100 county recorder offices across the U.S.
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Request a demo today to see how Black Knight’s innovative digital solutions can help you transform the customer experience and elevate your performance.
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Solutions Related to Servicing Digital
Black Knight’s integrated servicing solutions make it easy to engage customers across the mortgage life cycle. Explore other ways to help enhance the customer experience so you can increase retention and grow your portfolio.
Goals related to Servicing Digital
Whether you’re looking to retain more customers, enhance the customer experience, or something else – Black Knight can help.
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